- Check out the developers website. Many Apps have free trial version or generous return policies if you prefer to try before you buy.
- Most small developers are happy to answer questions directly, but are restricted in what they are allowed to say in the Mac App Store. Mac App Store reviews may contain inaccurate or incomplete information. Since developers are not permitted to respond in this forum, show your good judgement by not posting questions or rants here.
- If you are unsure about how an app will work for you, please reach out to the developer before rating it poorly for not working the way you expected. That's why the developer's Website and Support link are provided.
- The Mac App Store may issue refunds in response to reasonable requests that explain why the App failed to work and what you have done to resolve the problem (such as contacting the developer).
Mac App Store developers want you to be happy with your purchase and will go out of their way to help, but you have to take the first step since Apple is there to protect your privacy and streamline the process.